Refund policy
We want you to love your items you purchase from us! Due to ever-changing inventory, we offer three options for returns. We can provide a replacement of the same item (different size/color, etc.) if the item is in stock, provide you with store credit to use to purchase another item you love, or refund you at the current selling price of the item! Buyer is responsible for the return shipping and associated postage fees. Original shipping fees are non-refundable.
Please note the following items are final sale:
- Shoes
- Jewelry
- Hair Accessories
- Intimates
- Drinkware
- Sale Items
Gift certificates are non-refundable.
All exchanges and credits must be made within 30 days of purchase with receipt. All items must not be washed or worn and must still have the original tags attached. Buyer is responsible for the return shipping and associated postage fees. Original shipping fees are non-refundable.
Damaged items: We do our best to quality check every item that leaves our store, but if you receive a damaged item, we will make it right! All damaged items must be reported within 3 days of purchase. A replacement item will be provided. If the item is out of stock, store credit will be provided. Please contact us at houseofbinx@gmail.com to report the damaged item.
Out of stock items: In rare instances an item may become out of stock after your order is placed. If an item does become unavailable, we will notify you right away and provide you a full refund for the item. If the item is ordered with other items, all other items will ship as planned.
Thank you for your understanding!!